Solomon Coyle Privacy Policy & Terms & Conditions

Effective Date: July 15, 2025

At Solomon Coyle, we are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and programs.

1. Information We Collect

We collect information to provide better services to our clients, improve our offerings, and conduct research relevant to the commercial furniture industry. This includes:

• Name, company name, and contact information (email, phone, address)
• Professional role and business interests
• Survey responses and feedback from programs
• Usage data from our website or tools (e.g., page visits, clicks, form submissions)

2. Blog Comments

If you leave a comment on our blog, we collect the data shown in the comment form, along with your IP address and browser user agent to help with spam detection. Comments may be checked through an automated spam detection service. Your name and comment may be visible to the public once approved.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our consulting and training services
• Communicate with you about programs, updates, and industry insights
• Administer surveys and research initiatives
• Customize content and resources based on your interests
• Maintain and enhance the security of our platforms

4. Sharing Your Information

We do not sell or rent your personal information. We only share data with third-party service providers who help us deliver services (such as CRM systems, survey tools, and analytics platforms), and only to the extent necessary.

5. Data Security

Solomon Coyle implements a range of security measures to protect your personal data, including:

• Secure servers and encrypted communications
• Restricted access to sensitive information
• Internal data handling procedures

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

You may request to:

• Access or correct your personal information
• Opt out of email communications
• Delete your data from our systems (where applicable)

To do so, please contact us using the information below.

8. Cookies and Tracking Technologies

Our website uses cookies to understand how visitors interact with our content and to improve your browsing experience. You can adjust your browser settings to manage cookie preferences.

9. Third Parties We Receive Data From

We may receive information from trusted third parties, such as survey platforms (e.g., Alchemer) and analytics providers, to enhance our services and research accuracy.

10. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects. Data collected through our tools may be processed with the aid of analytics software, but all strategic decisions and interpretations are reviewed and made by our team.

11. Data Breach Procedures

In the event of a data breach, we will notify affected parties within 72 hours, investigate the incident, and take steps to mitigate future risks in accordance with applicable laws.

12. Industry Regulatory Disclosures

Solomon Coyle complies with applicable data privacy laws and regulations, including the General Data Protection Regulation (GDPR), where relevant.

13. Additional Information

We may collect other information such as general feedback, client support communications, or participation data from our programs to improve our service offerings.

14. Terms and Conditions By using our website and services, you agree to the following terms:

• All content provided on this site is the intellectual property of Solomon Coyle unless otherwise noted. You may not reproduce or redistribute materials without our written permission.
• You agree not to misuse the website or interfere with its operation.
• Solomon Coyle reserves the right to update or discontinue any part of its services at any time without notice.
• We are not liable for any damages resulting from your use of our website or reliance on the content provided.
• This agreement is governed by the laws of the State of South Carolina, and any disputes shall be resolved in the appropriate courts within that jurisdiction.

15. Contact Information

If you have any questions or requests related to this Privacy Policy, please contact:

Phone: (703) 574‑9100
Email (general inquiries): support@solomoncoyle.com
20 Towne Drive, Suite 382, Bluffton, SC 29910

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Thank you for trusting Solomon Coyle.